terms & conditions

General Terms and conditions.

Field of validity
Concerning business relations between Diego Barberi Switerland and the customer, the following general terms and conditions apply in its version valid at the relevant time of the order.

Conclusion of contract:
By placing your order with us, you request us to conclude a sales contract with you. The contract will be settled by us acknowledging your order.
Acknowledgement includes the main aspects of your order.

You may withdraw from this contract within 14 days after receipt of goods at the recipients address in writing or by returning the goods without giving any reasons.

There is no refund in the case of the underwear having already been worn.

The original invoice must be returned by mail and sufficiently stamped. Returns that have not been sufficiently stamped cannot be accepted. We therefore reserve the right to charge you for the costs which may arise.

We are authorized to to effect partial delivery. No additional costs will arise for the customer.

Customs duties
Import duties may be charged for the import of goods into countries outside of Switzerland. In this case the customer has to bear any costs arising and also is liable for these.

Terms of payment:
Currently, the customer can make payment via paypal.

Retention of Title, Withdrawal:
Goods remain property of Diego Barberi Switzerland until they have been fully paid for.
We reserve the right to withdraw from the contract and demand return of the goods should any delay in payment occur.
Furthermore we are entitled to withdraw from any contract should an item not be available (even if a confirmation of the order has been sent).
In the case of withdrawal we will inform you immediately about non-availability and refund payment.

Compensation, Right of retention:
Right to compensation is only admissible if your claims are undenied by us or are legally valid.
The right of retention is only given if the buyer’s counterclaim is based on the same contractual relationship.

Guarantee, Liability
Should the goods be defective at the time of delivery we will do our utmost to remedy these deficiencies or ensure a compensation delivery.
Should we fail to do so you may demand a price reduction or request to cancel the contract.